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  • Product purchased cannot be refunded unless product is expired upon purchase from GT Aesthetic's store or online.

  • Product can be return in exchange for store credits within 14 days.

  • Packages bought at GT Aesthetics can be refunded within 14 days from the date of purchase with valid reasons and upon management approval.

  • To request a refund and return of product, send us an email or call us with the contacts provided below.

  • An admin fee of $50 or 10% whichever higher applies from the stated package purchase price.

  • An ala-carte price for the total number of treatment redeemed will be applied from the package purchased price + the admin fee of $50 or 10% whichever is higher and the balance will be refunded.

  • The refund process will take 2 to 3 weeks from the date logged by management.

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